The Travel Risk Broker

A Truly Independent Travel Risk Intermediary

We significantly reduce costs, increase utilisation, prove Return on Investment (ROI) and ensure service improvements across our clients Travel Risk Management Programmes. Our Supplier Relationship Management (SRM), Procurement and Operational Advisory Services have a lasting impact on internal resource allocation and successful incident management. Our team come from decades spent inside the largest Travel Risk Management companies in the world, bringing both commercial and operational insights to your side of the table to save you time, money and resources.

"Governing a multi-billion-dollar global industry on behalf of its buyers."

Core Services

We help our clients understand best practice and legal obligation and within that context their own appetite for risk and ownership. From there we perform gap analyses, provider interviews and utilisation reviews to advise on the potential of what is already in place.

Policy, Programme & Provider Review

Provider management and service optimisation is key, but only once you have the right providers in place. If you don't, we help you go to market and manage an end-to-end procurement process that delivers the right providers against the right scope at the right price, and then we manage them for you.

Supplier Relationship Management & Procurement

We can also act as Authorised Persons on your operations procedures, supporting incident management from within and deploying to incidents as company representatives if required. We can also arrange bridging services between provider contract terms, allowing you to terminate an existing provider and remove their service.

Authorised Person, Incident Response & Bridging Services

Trusted Worldwide

"Boston Park began managing our partners alongside us in 2024, and reduced our spend by 34% at our first renewal negotiation"

Jane Smith

"We had the right provider, but our implementation of their services was poor, and our operational readiness was weak."

Jeff Devon

AUS

"We renewed a poor provider relationship each year for fear of a chaotic, market-led procurement process. Now we have a cheaper, better and more engaged provider"

Bernie Tonks

15–40%

Reduction in duplicated spend

20–30%

Spend reduction at renewal

30%

Reduction in internal management burden

38%

Key Client Case Study

How we Work

The Fit

Our first step is always to get to know you and allow you to get to know us. Are we a 'good fit' and can we help?

Subscription

We offer three levels of subscription, each progressing through an increasing remit of engagement. Which is right for you?

Kick-Off

By this stage, the intention is set that we are supporting for the foreseeable future. So, we map your programmes, priorities, renewal dates and pain points. Where do we start?

Providers

The nature of the role we play in front of your providers is up to you and by this stage has been established, but the introduction to each provider to set the scene and secure our involvement is a key step.

Implementation

Have the services you've already purchased been implemented well, are they performing and are your employees aware of and engaging with them?

Utilisation

Are the services in place being utilised and to what level? If not, is it account management or internal resources which need to be addressed?

Incidents

Case review and incident debriefs are often missed but are key. Here we review all previous case activity from the trivial to the serious, firstly with you and then involving the provider concerned.

Renewal

Far from an automatic decision, we help you decide during the year as to whether we are moving towards a renewal negotiation with the current provider, or going to market to consider options.

Procurement

If a 'go to market' and procurement process is required, we begin scoping, communicating and meeting providers months in advance.

Our Courses

Our courses are designed specifically for those playing a key stakeholder role in their organisations Travel Risk Management Programme. Often from Corporate Travel, Insurance, Risk, Corporate Security, Business Continuity & Human Resources functions.

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